Charmybag | Unique & Cute Bag Charms That Elevate Your Everyday Style

FAQ

😊 Yes, we ship worldwide! 🌍 Shipping fees apply and are calculated at checkout.
Orders over $30 (AUD $45) get free global shipping.✈️ For Hawaii and Alaska, we charge an extra shipping fee of $30 for every order.

United States: No! We use prepaid import tax shipping, so you don’t need to worry about tariffs at all. Your package will arrive directly at your door. ✨📦

Other countries: We usually declare your package as a gift with a reported value under $2. This way, even if your local government charges an import tax (most don’t), the fee will be very small and easy to handle. 💖

🚚✨ Most standard shipping orders arrive in 7–10 days, depending on your region.

🚀 Once your order ships, you’ll get an email with tracking info. 💖

✨ It’s easy! For buy 5 get 1 free, add qualifying items to your cart—once your total hits the required amount, the discount applies automatically at checkout. No code needed!

For other promotion, you need to enter the promotion code during check out.

💖 Yes, we accept returns on most items!
If you're not fully satisfied, you can return your order within 14 days of delivery.
Just make sure the item is unused, in its original packaging, and includes all tags.

If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs. For other reasons, the customer is responsible for return shipping fees.😊

😔We’re sorry to hear that! 🙏Please contact us within 7 days of receiving your order by support@charmybag.store, and we’ll gladly assist you with a replacement or refund.

Refunds typically take 5-7 business days to process after we receive your return. If it’s been longer than this, please contact us at support@charmybag.store, and we’ll be happy to help!😊